We ship all items via US Postal Service, usually within 12-24 hours of when the order is placed.
For In store purchases:
Full refund within 30 days ONLY on full priced yarn in original (unwound) condition with receipt.
For Webstore purchases:
Returns for store credit only within 30 days ONLY on full priced yarn in original (unwound) condition. Buyer is responsible for shipping. Shipping fees are not refunded. Sorry, no refunds on webstore purchases as of July 16, 2020.
All needles, notions, books, patterns & discounted items are final sale. Sorry, no returns or exchanges.
For classes and events:
Class fees are not refundable unless the class is canceled by the shop. If cancellation is made outside of 72 hours of class start time, you will be provided with a store credit for use for any future purchase with the shop. Classes with fewer than two students may be canceled or rescheduled for insufficient registration. Unless otherwise indicated, our classes are for adults only. Your registration is valid for the dates listed in the description and may not be transferred to other class dates.